1. Decisions in the CloudThe Decision ModelThe missing model for IT Service Management 2. A STEP BACK IN HISTORY:“BIG BALL OF MUD”SoftwareSystems 3. BusinessLogic? 4.…
1. Decisions in the CloudThe Decision ModelThe missing model for IT Service Management 2. A STEP BACK IN HISTORY:“BIG BALL OF MUD”SoftwareSystems 3. BusinessLogic? 4.…