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1. How to Build, Lead and Sustain a High Performance Team The Leaderof the Future 2. Our Goal for today… Share with you a wealth of valuable information on leadership and…
1. High Potential / High Performance Abbott, GE, Merrill Lynch, Microsoft, IBM, Apple, State Farm, Mayo Clinic 2. The Seven C’s of Leadership 1. Character 2. Courage 3.…
1. Creating Consistently Superior Customer Service 2. A few good quotes… “ We are not in the coffee business serving people… we are in the people business serving coffee.”Howard…
1. The Leader of the Future 2. For the past 21 years… 3. Afew of my clients: 4. Afew of the colleges: 5. Can Leadership Be Taught? 6. It is NOT about…Money Power Position…