1. FRPA Abrahams AcademyFundamentals of Superior Customer Service 2. (T + C + ECF) x DE = Success 3. Extreme Customer Focus 4. A few good quotes…• “We are not in the…
1. Creating Consistently Superior Customer Service 2. A few good quotes… “ We are not in the coffee business serving people… we are in the people business serving coffee.”Howard…
Slide 1The Lakatos Group ODOT 2006 Marketing Training February 23, 2006 Presented By: Carla Lakatos, Partner Marketing Training ForTransits February 23, 2006 Slide 2 The…