Human Kind - Create the mindset, way and measures that define Leo Burnett‘s kind of creativity for the marketplace and ourselves.

A collection of "ingredients": tools, approaches and methods, to design delicious customer experiences.

I want to share this files th nature of globalization

Traditional customer journey maps tend to only look for those parts of its customers’ lives that it has some direct interest or control over. That makes them insular, even…

Le marche che si impegnano a coinvolgere le persone nella creazione di valore hanno un enorme vantaggio in un mondo sempre più connesso. Questo eBook offre un'introduzione…

Un eBook más sobre el futuro de la mercadotecnia digital y las marcas sociales de Simon Kemp y We Are Social para el mundo.

In this thesis I will concentrate on analyzing an online campaign of BJP for promoting Naredra Modi as an PM from mission 272 .This campaign name is “Namo”. The campaign…

The internet’s turbulent next decade Lee Rainie Pew Research Center Internet Project Janna Anderson Elon University – Imagining the Internet Center Presented to: World…

Only Good Touching Doing UX strategy and design in a multi-touchpoint universe Chris Risdon (@chrisrisdon), Paula Wellings (@paulawellings), Todd Wilkens What is a touchpoint?…