1. Steven Adler IBM Information Governance Solutions IBM Information Governance 2. Agenda 1.A Data Driven Organization 2.Start with what you know 3.The Business Case 4.Six…
1. When Do You Know Your ITIL Implementation is Successful ? An Exploratory Study on Critical Success Factors M. Banu Yoba& Istanbul Technical University,Faculty of Management…
1. 6+1 Secrets of Successful SOA Brenda M. Michelson Elemental Links Open Group Conference, Boston MA July 20, 2010 2. SOA Success Secret #1 Accept that SOA has a Marketing…
1. 2. METRICS A TOP DOWN, BALANCED SCORECARD APPROACH FOR THE SUPPORT CENTER 3. How important are metrics to the support industry? Strategic Advisory Board-whitepaper…
1.Utah IT Architects Association Iasa Salt Lake City Chapter Architecture and IASA Introduction Tom Creighton CTO/Lead Architect FamilySearch [email protected] January…
1.Audi-Endowed Chair of Supply Net Order ManagementBest Practices in Master Data Governance Prof. Dr. Boris Otto | Berlin, 2013/9/232. Audi-Endowed Chair of Supply Net Order…