ORISSA ELECTRICITY REGULATORY COMMISSION BIDYUT NIYAMAK BHAVAN, UNIT – VIII BHUBANESWAR – 751 012 PBX : (0674) 2393097, 2396117, FAX : (0674) 2395781, 2393306 E-mail…

Luncheon keynote from John Spence to Financial and Administrative Roundtable

1. John Spence ASMC 2010 Creating a Remarkable Culture 2. A few of my clients: 3. What does this mean to me? How can I use this idea? What can I do right away? I am NOT a…

1. Really Revolution? 2. Photo: www.upi.comIn March, 2003 a multinational force led by the United States invades Iraq to find and destroy weapons of mass destruction. 3.…

1. FRPA Abrahams AcademyFundamentals of Superior Customer Service 2. (T + C + ECF) x DE = Success 3. Extreme Customer Focus 4. A few good quotes…• “We are not in the…

1. Creating Consistently Superior Customer Service 2. A few good quotes… “ We are not in the coffee business serving people… we are in the people business serving coffee.”Howard…

1. State Farm Fall Planning ConferenceLeadership in the NEW Normal 2. For those who are For those who are prepared… prepared……chaos brings opportunity 3. • The willingness……

1. Oleksandr Shtypula 2. Preview Introduction to Pop culture Sports start Euro 2012 Bomb explosion 3. Vladimir and Vitali Klitschko 4. Vitali He was born on…

1.Focusing on the Fundamentals of Excellence2. Afew of my clients: 3. For the past 21 years… 4. What does this mean to me? How can I use this idea? What can I do right…

1.Building High-Performance Teams2. “ Do I reallyhaveto get along with these idiots?” 3. John Spence High-Performance Team Model D M C C M D 4. Direction 5. Measurable…