1. 2. Controlling a World of Chaos: Change Management in Higher Education NERCOMP SIG November 12, 2008 3. Agenda for Today 9:00-10:00 Introduction to Change Management…
1. TECHNOLOGY BRIEF: IT ASSET MANAGEMENT AND ITIL IT Asset Management — A Cornerstone for Accelerating ITIL Success ® 2. Table of Contents Executive Summary SECTION 1:…
1. COBIT Barry Caplin Chief Information Security Officer Minnesota Department of Human Services Christopher Buse Information Technology Audit Manager Minnesota Office of…
1. Information ServicesBusiness Relationship ManagementIS Winning with the Business 2. About ITSM AcademyWelcome!Accredited Education• Certified Process Design Engineer(CPDE)â•…
1. Ongoing Implementation of a Configuration M C fi ti Managementt System (CMS)govwww.inl.gThane Price Technical Lead / Product ManagerwNLIT 2011 2. About ITSM Academy…
1. The importance of methodsPeter Johnson Knowledge, Innovation, Standards and Skills British Computer Society 5 April 2006 2. Agenda Methods PRINCE2™, MSP, M_o_R® ITIL®…
1. Front cover End-To-End Availability and Performance Management using IBM Tivoli Solutions Redguides for Business Leaders Budi Darmawan Grake Chen Laszlo Varkonyi Plan…