1.The Nordstrom Way 2. The Nordstrom Way What can we learn from a department store? Customer Service 101! 1. HUMBLE – You need to be humble to do service 2. Everything…
Slide 1 The Nordstrom Way Slide 2 What can we learn from a department store? Customer Service 101! 1. HUMBLE – You need to be humble to do service 2. Everything begins…
1. The Nordstrom Way to Customer Service Excellence “At Nordstrom, we value the richness that diversity brings to our workforce which makes out Company better and the communities…