1. Customer Service Excellence Training 2. About us We specialise in service excellence training – what makes our training different is in how we make it more relevant,…
Slide 1Making the sale: Techniques for non-sales people by Tom Crosby FISMM Tom Crosby, FInstSMM Slide 2 Making the sale: Techniques for non-sales people by Tom Crosby FISMM…
1. Dublin Entrepreneurial Center February 11 th , 2010 Drive Retention & Growth in Any Economy 2. 56%of vendors perceive themselves as being extremely customer focused....76%of…
1. Webinar (June 4th): How New Visual Tools are Solving Key Sales Issues for SME Teams 1 2. Background • We have a lot of experience helping sales operations to deploy…
Slide 1 Bidding for software contracts Fiona Pearson, CEO CliniSys Slide 2 Introduction 25 years in the software industry Started as a programmer Business manager at Logica…