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Marketing Omni-Channel (R)etail Evolution

1. Omni Channel: The (R)etail EvolutionW h a t ? SECTION 1 Omni-channel means our stores, website and mobile devices are all working in unison- and seamlessly behind the…

Technology Delivering an exceptional customer experience with a next-generation customer contact solutions

1. ©2013 Aspect Software, Inc. All rights reservedrev: Mar 2013Customer Relationship Revolution What’s Next? Delivering an exceptional customer experience…

Mobile Mobile Top Trends 2015

Top Mobile trends in 2015 “Retail has hit the mobile tipping point with over 50% of traffic from mobile devices” Comscore Sep 2014  In 2014, mobile browsing made up…