Documents M25 DBFO – Achieving and Maintaining Service Excellence Bev Waugh, Programme Director, Connect...

Slide 1M25 DBFO – Achieving and Maintaining Service Excellence Bev Waugh, Programme Director, Connect Plus Slide 2 Agenda The Contract The First Year Drive to Excellence…

Travel Alex Fleetwood Hide&Seekkeynote Amb I Tion

1. AmbITion London, 16.07.09 Wednesday, 22 July 2009 2. Wednesday, 22 July 2009 3. Concepts of play - as a way of being, a design theme, and a means tocreativity - are essential…

Travel Alex Fleetwood Hide&Seekkeynote Amb I Tion

1. AmbITion London, 16.07.09 Wednesday, 22 July 2009 2. Wednesday, 22 July 2009 3. Concepts of play - as a way of being, a design theme, and a means tocreativity - are essential…

Documents M25 DBFO – Achieving and Maintaining Service Excellence

Slide 1 M25 DBFO â Achieving and Maintaining Service Excellence Bev Waugh, Programme Director, Connect Plus 1 Agenda The Contract The First Year Drive to Excellence Examples…