1. THE ULTIMATE CUSTOMER EXPERIENCE 2. Customer Service Facts The average business will spend six times more money to attract a new customer than to keep one. A dissatisfied…
1. th 7AnnualSummit Awards 4.25.13 2. th 7AnnualSummit Awards 4.25.13 3. Please welcome… 4. Announcing… 5. Winner of the 6. Winner of the 7. Winner of the 8. Winner of…
1. Customer Service Professionalism 2. Now let’s look at how the Fish! Philosophy influences our customer service model Fish! Philosophy 3. • When people need you,…
Slide 1 Optimist Pessimist Human Behavior Becoming Aware Text Slide 2 Pessimist Envision the future as unfavorable Tend to believe one negative incident will last…
International Journal of Business and Management; Vol. 7, No. 16; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education 151 Toward a…
Coding Open-Ended Comments LibQUAL+® Survey Results Best Practices: Stories from the Field January 14, 2009 The search for coding information began Feb. 24, 2008 General…
* OBJECTIVES Drug and Alcohol Testing Command actions for alcohol or drug incidents Screening Outcomes Define Limited Use Policy * * Substance abuse, alcohol and drugs, is…