1. Social Media CampWorkshop Series 2012: VictoriaAdvanced Twitter Strategiesfor Business!#yyj #smcws @JUHLiSELBy 2. Today we will cover:• The magic formula for getting…
PowerPoint Presentation Improving Customer Service with Real-Time Omnichannel Engagements with Customer Experience for Service IBM ExperienceOne Karen He Product Marketing…
Slide 1 Missouri On-the-Job-Training (OJT) Presented April 8, 2010 By Amy Deem Division of Workforce Development Slide 2 Missouri OJT - Overview Economic downturn Large numbers…
CUSTOMER CARE PRESENTATION MODULE CUSTOMER CARE PRESENTATION MODULE BASIC PRINCIPLE OF CUSTOMER CARE AND SERVICE DELIVERY Important rules in customer care 1. People before…