Social media provides the opportunity to reach the consumer at every single touchpoint from trigger to action/purchase/advocacy. Learn valuable insights on where where to…

A collaborative report that analyzes India’s online conversations about politics on the basis of sentiment, key drivers of conversation, top keywords being associated with…

1. E-REPUTATION MANAGER an exclusive analytic tool for your online reputation by Mission-Systole 2. WHAT ? ‣ How can you know who’s talking about you and in what terms…

1. Melisande Noel MBA 2B 2. 1- LISTEN TO YOUR CUSTOMER When ou have an issue with a customer, first listen to him and understand what happened from the customer perspective.…

1. 7 metaphorical variations around Customer conversion funnelDenis FAILLY 2. SummaryForewordFunnel« simplicity & linearity »A prospect irrationnal and multiple« A…

1. Social Media Strategies: Real-world Approaches Anchorage Marketing Association,Anchorage ChapterApril 9, 2009 2. Social Media and Web 2.0 Applications: “Evolving Explosively”…

Slide 1Underwriting Coverage & Analysis Session Presented by: Peter J. Elliott, CPCU, President & CEO Telcom Insurance Group Owned by Those we Serve 800.222.4664…

1.USE OF SOCIAL MEDIA FOR CUSTOMER SUPPORT A PUBLICATION 2. INDEX PAGE1-9 PAGE10-18 PAGE19-30 PAGE31-43 PAGE44-56 WHY BRANDS SHOULD USE SOCIAL MEDIA FOR CUSTOMER SUPPORT…

1.How State of the Art Media Monitoring andAnalysis Work As Part of Communicationsand Reputation Management Strategy Brussels, 4 & 5 July 20122. Who We AreSpotter moves…

1.Crisis AnalysisPablo Mondragón Fernández University of Oklahoma Crisis Communication Owen Kulemeka JMC 44132. “People trust an organization that seems to have their…