Customer Obsession - Service Recovery by Rick Sidorowicz The concept of Customer Obsession takes customer service beyond 'lip service' to make it a fundamental…
The service encounters ± the foundation of satisfaction and service quality It is the ³moment of truth´ Occurs any time the customer interacts with the firm Can potentially…
1. Top 10 Things All REALTORS® Should Be Doing This presentation will go through ten essential things every Realtor should be doing to maximize their business success. Enjoy!…