1. Everyday, thousands of patients arrive at Emergency Room facilities allacross the U.S. without any form of personal identification …other thanthat which might reside…

Slide 1 Medical PROFESSIONALISM in the next millennium ABIM foundation ACP foundation European Federation of IM Slide 2 Professionalism Professionalism is the basis of medicine’s…

Slide 1 FALLING SHORT IN THE NURSING SHORTAGE: A LOOK INTO THE CRISIS By: Amber D. Fierro Slide 2 ARE YOU CONCERNED? Most people are not worried about the nursing shortage…

Slide 1 SUB TITLE HERE Suzanne Graham, RN, PhD Patient Safety Slide 2 Let’s Talk Objectives Describe the scope of error in healthcare Describe the public and patient perception…

Slide 1 © 2008 The Board of Trustees of the University of Illinois The “Seven Pillars” Approach: Improving Patient Safety and Decreasing Liability Through Transparency…

Slide 1 Chapter 13 Management of Information in Healthcare Organizations Slide 2 Healthcare organizations (HCOs) Any business organization, such as a physician’s practice,…

Slide 1 Establishing a Lean Thinking Capability: Early Experience Mark S. Kirschbaum, RN, PhD Chief Quality, Pt. Safety, & Clinical Information Officer Adam G. Spieker,…

Slide 1 Taking Care of Yourself at Work Wayne M. Whalen, D.C., DACAN Chiropractic Neurologist Slide 2 Overview Anatomy of the spine: how it works The American health care…

Slide 1 Slide 2 CHAPTER 12 Electronic Health Records Slide 3 12-2 Learning Outcomes (cont.) 12.1List four medical mistakes that will be greatly decreased through the use…

Slide 1 The Power of Perceptions in Shaping Customer Satisfaction Megan McCullough Harsha Khemlani Slide 2 Definitions:  From our class slides:  Perception:  A process…