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Business HRM Accounting presentatie TSN MC 2

1. HRM Accounting ‘Berekenbaar HRM’ HR Pro’s TSN 05 november 2013 2. HR Analytics “HR analytics defined as those activities that companies use to forecast workforce…

Business The Loyalty Effect

1. Loyalty Based Management(The Loyalty Effect) Frederick F. Reichheld‘The Loyalty Effect’ Harvard BusinessSchool Press, 1996. 2. Who is Fred Reichheld? • Director…

Business Presentación fidelización parte1_esic_v8

1. Jerónimo Sánchez de ToroJavier G. Recuenco 2. Lealtad a cadenas de “Fast Food” en UK Marca % GentefielSubway 12%Wendy's 10%Taco Bell 7%McDonald's 6%Burger…

Business Global, Social & Valuable: A Framework for Connected Business - Gary Stein - iCrossing

1. GLOBAL, SOCIAL &VALUABLEa framework for connected business 2. theBRAINS of trees are in the roots 3. we createSustainablevalue through communication. 4. EightyPercent…

Documents LOYALTY INSIGHTS Keys to Effective Learning

Loyalty Insights The keys to effective learning By Rob Markey and Fred Reichheld Copyright © 2013 Bain & Company, Inc. All rights reserved. Fred Reichheld and Rob Markey…

Documents LOYALTY INSIGHTS Leading a Net Promoter System Company

Loyalty Insights Leading a Net Promoter SystemSM company By Rob Markey and Fred Reichheld Copyright © 2013 Bain & Company, Inc. All rights reserved. Fred Reichheld and…

Documents Smart Loyalty Petroleum Retail

WIPRO TECHNOLOGIES By Kishore K Somaraju âSmartâ Loyalty in Petroleum Retail EXECUTIVE SUMMARY The old retail truism of having the right product at the right place at the…