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The design of CMC settings can significantly affect the structures, contents, and outcomes of public-interpersonal online discussions. This is also true for user discussions…
Chapter 17 Markets with Asymmetric Information Topics to be Discussed Quality Uncertainty and the Market for Lemons Market Signaling Moral Hazard The Principal-Agent…
Our President & CEO Praveen Ramanathan delivered this presentation at Blue Wave Marketing's 'Marketing Integration Forum'. In the presentation he outlines…
1. Be A Behavior Einstein: The Science of PBS in the Classroom By Kate Ahern, M.S.Ed. 2. Insanity “ The definition of insanity is doing the same thing over and over again…
1. Professor Moira Clark and Andrew BryanThe Henley Centre for Customer ManagementApril 2013Customer Effort:Help or hype? 2. Effort is not new but its application to drive…
1. Case Study Rapid service delivery with IBM Smart Cloud Provisioning 2. Rapid deployment of new services in seconds rather than hours. (Deployed 100’s of new VM instances…
The Three Categories of Work Lean Production PDCA A3 Business Case Initial Condition Target Condition Implementation Indicators Approval System Kaizen Process “Your Value…