User Experience (UX) can be confusing, unless you are a practitioner. This introductory presentation defines user experience, shows you how to do it, how to evaluate web…

In internal presentation on Information Architecture and Content Strategy. Given at Deloitte Digital's Seattle Übermind Studio, November 11th, 2012.

Pairing technology and evaluation is crucial to ensuring that we infuse the visitor voice into our work. While a lot of attention is being paid to existing analytics and…

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1. Jonathan Ralton BlueMetal ArchitectsTAMING YOUR TAXONOMY IN SHAREPOINT 2. OUTLINESetting the Stage  Orientation  InThe Nitty-Gritty  InTheory… Practice…ExerciseWrapping-Up…

1. An event for everyone to connect, share and learn from each other across different disciplines and culture, who are interested and passionate about designing great experiences…