Slide 1LibQUAL+ and Library Summit: The Clemson Experience Joe Boykin Dean of Libraries Clemson University JISC/CNI Conference Brighton, England July 8-9, 2004 Slide 2 Clemson…
Slide 1 Slide 2 What Is LibQUAL+ ? Part of the Library’s ongoing process of service evaluation and planning. Web-based tool for assessing library service quality &…
Slide 1 Preparing to Work Effectively with LibQUAL+ ® Survey Results ALA Annual Conference Washington, DC June 26, 2007 Raynna Bowlby Martha Kyrillidou Association of Research…
LibQUAL+ Results: What Now? Dr. Dawn Thistle Director of Library Services Assumption College Can we hear you now? Good! PLANNING! Marketing Plan Survey Post-survey activities…
LibQUAL+ Results 2006 Workshop The Saint Maryâs University Experience Madeleine Lefebvre New Orleans, June 26 2006 Focus of this presentation: How we promoted the process…
Creating An Architecture of Assessment: using benchmarks to measure library instruction progress and success Candice Benjes-Small Eric Ackermann Radford University âSo,…
LibQUAL+ Results: What Now? Dr. Dawn Thistle Director of Library Services Assumption College Can we hear you now? Good! PLANNING! Marketing Plan Survey itself Post-survey…