Slide 1Cultural responsiveness: a prescription for a better health system Lidia Horvat Policy & Strategy Unit, Quality, Safety & Patient Experience Branch Department…

Slide 1YOUR VOICE 4: October 20, 2010 DiversityRx: 7 th National Conference on Quality Health Care for Culturally Diverse Populations, Baltimore, MD Collecting and Using…

Slide 1Enhancing Safety for Patients With Limited English Proficiency Train-the-Trainer Instructor Guide TM Slide 2 TeamSTEPPS | Limited English Proficiency LEP 06.1 | Prework…

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Slide 1Do Hospitals Measure Up to the National Culturally and Linguistically Appropriate Services Standards? Lisa Diamond, MD, MPH October 19, 2010 Medical Care, in press…

1.Healthcare Disparities: Patients with Limited English Proficiency Carmine Jabri2. Foreign Born Population in the U.S. In 2004, there were an estimated34.2 millionforeign-born…

1. Critical Measures developed Language Access and the Law - the first e-learning program in the U.S. to address legal issues associated with providers’legal duty to provide…

Slide 1Berta Alicia Bejarano, M.B.A., C.I. Diversity Director Kaiser Permanente Slide 2  - Race- Language - Ethnicity- Employment - Age - Gender - Income - Sexual Orientation…

Slide 1 Interpreters for the Community The MAMI Model and Suggestions for NY State Cornelia E. Brown, Ph.D. Slide 2 Our “Innovation” I was drawn into community service…

Slide 1 Respectful Communication Certain topics are taboo in some cultures. E.g., asking an older Latina/Hispanic unmarried woman about sex behavior can be considered offensive.…