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Technology Top 5 Contact Center Trends for 2014

1. Webinar: Top 5 Contact Center Trends for 2014 January 30, 2014 2:00 PM ETShai Berger Co-Founder & CEO Fonolo 2. In a Multi-Channel World, Voice is Still King 3. For…

Business 4 trends to watch in 2014 multi channel customer service - preview

1. 4 Trends to Watch in 2014 Multi-Channel Customer Service December 11, 2013 2:00 PM ETShai Berger Co-Founder & CEO FonoloJohn Seeds Marketing Director Parature 2. Today’s…

Technology Top 5 Customer Experience Trends

1. Top 5 Customer Experience Trends for 2013 Shai Berger Co-Founder & CEO Fonolo Sept 26, 2013 2:00 PM EDT 2. The Appeal of Self-Service 3. 3 Q: What does that mean for…