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Tsring-hua University Workshop File 2 of 2 12/07/12
Documents Tsring-hua University Workshop File 2 of 2 12/07/12

1. Service Systems, Value Propositions, and Service Innovation Dr. Stephen K. Kwan Professor, Service ScienceManagement Information SystemsCollege of Business AdministrationSan…

Yuan Ze University - Service Design Basics, 12/6/2012
Documents Yuan Ze University - Service Design Basics, 12/6/2012

1. Service Design Basics –from System to Business Modeling Dr. Stephen K. Kwan Professor, Service ScienceManagement Information SystemsCollege of Business AdministrationSan…

Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.
Business Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.

1. Service Design Basics –from System to Business Modeling Dr. Stephen K. Kwan Professor, Service Science Management Information Systems College of Business Administration…

Service Design International Workshop, Tokyo, Japan, December 20th, 2011
Business Service Design International Workshop, Tokyo, Japan, December 20th, 2011

1. Service Design Basics –from System to Business Modeling Dr. Stephen K. Kwan Professor, Service Science Management Information Systems College of Business Administration…

Dr. Stephen K. Kwan Professor, Service Science Management Information Systems College of Business Administration San José State University, CA, USA .
Documents Dr. Stephen K. Kwan Professor, Service Science Management Information Systems College of Business...

Slide 1 Dr. Stephen K. Kwan Professor, Service Science Management Information Systems College of Business Administration San José State University, CA, USA http://www.sjsu.edu/ssme…

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