In this Level 400 talk, we go deep into how Voron is implemented, including all the gory details of creating a high performance transnational storage.

Unlocking Emotion

Presentation from the 2014 Product, Customer and User Experience Summit in Chicago on June 16, 2014. The presentation discusses the context for UX as strategy, provides an…

We were asked to give a lecture to an international group of 60 industrial design students at Howest, Kortrijk. This is how our lead designer Thomas inspired them in only…

Many design and usability research methods cater for delving into a focused topic: You set a goal, establish hypotheses, gather data and gain insight to help create the proof,…

We are going full bore on LeanUX at PayPal. This presentation just captures a lot of cautions for our teams. These anti-patterns call out bad behaviors or situations that…

The Social Media Playbook provides you with a set of tools and methodologies to develop a brand conform and consistent social voice online. It was created for employees who…

Successful traders have the ability to develop a solid plan and have the mental focus to stick to it over time. Achieving your goals can be helped by following the path set…

In this webinar, I shared updates on the growing shift from mobile money to broader digital financial services to promote financial inclusion. These broader services include…