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1. SMP1 Project ITSD Supervisors Meeting September 21, 2006 (Service Management Phase 1) 2. What is the SMP1 Project Service Management Phase 1 -is an internal ITSD initiative…

Technology Symantec White Paper - The Modern Service Desk:

1.The Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence 2. White Paper: BEST PRACTICES…

Documents Topic 6_Relevance of ITIL and ETOM Framework for IT Risk Management

Presentation Topic Relevance of ITIL and eTOM Framework for IT Risk Management Aminul What is ITIL & eTOM Framework? What is the relation to IT Risk Management? How is…

Documents TOGAF and ITIL.pdf

TOGAF⢠and ITIL® A White Paper by: Serge Thorn Merck Serono International SA June 2007 TOGAF ⢠and ITIL® www.opengroup.org A W h i t e P a p e r P u b l i s h…