Slide 1R.Leveridge An I.T Help Desk Operator What do they do? Slide 2 R.Leveridge An I.T Helpdesk Operator or helpdesk operators provide assistance for computer users who…
Slide 1Tasks of the Help Desk Operator Help Desk Operator Skills for Call Processing 1 Slide 2 Help desk operators need skills other than technical and problem solving to…
Slide 1Omni eControl Slide 2 New Features in Version 2.x - Manage Mixed Networks: eDirectory, Active Directory, GroupWise, Exchange eControl Version 2.0 New Features Slide…