This quiz was prepared for juniors in my college, the questions were designed to motivate students. And attract them to quizzing.The questions are primarily based on Indian…

The secret to growing a great company? Getting your customers to build your business. Learn how your brand advocates are your best marketing channel, how to identify them,…

'Keep Calm & Deal With It' outlines We Are Social's 3As approach to preparing for and handling negative issues in social media, from simple complaints…

A 'Digital First' mindset is fundamental for financial services providers focused on significantly enhancing customer satisfaction, building customer loyalty and…

This document is part manifesto & part employee handbook. It’s part of who we are and who we want to be. It's how we define our culture.

The talk I gave on September 16 in Ottawa at the Social Media Breakfast hosted at Gowlings (organized by Simon Chen)

I adjusted my previous Social Media Breakfast presentation for the fall Web 2.0 Expo NYC.

Congratulations! You're starting a new job. It’s an exciting time. Here are five simple conversations you need to have with your boss when you start a new role!

In the manager eBook, learn the new meaning of leadership and how to better communicate with your team.

Combining various web services with the power of Universal Analytics, opens up a whole new world of possibilities that will change your Analytics-life forever. In this session…