The secret to growing a great company? Getting your customers to build your business. Learn how your brand advocates are your best marketing channel, how to identify them,…
The ideas about technology that have become lenses and points of view I return to as I try to makes sense of how things are changing, and what can be done. This is a digital…
For established firms to successfully undertake digital transformation requires action to address the limitations of their internal structures and business culture. This…
Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood…
What makes a successful Community of Practice? This presentation looks at the key ingredients, with particular emphasis on the role of the community facilitator for building…
Presentation from Planningness, October 17 2009, by Jason Oke and Gareth Kay. For more on the event & speakers check out http://www.planningness.com http://www.jasonoke.com…