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Slide 1 Contact Center Routing Strategies for Improving Customer Experience March 2013 © 2013, Genesys Telecommunications Laboratories, Inc. All rights reserved. â¹#⺅

Documents 1 Mechanism Design for Interdomain Routing Rahul Sami Joint work with Joan Feigenbaum, David Karger,...

Slide 1 1 Mechanism Design for Interdomain Routing Rahul Sami Joint work with Joan Feigenbaum, David Karger, Vahab Mirrokni, Christos Papadimitriou, and Scott Shenker. Slide…