If you are building a financial web site or application that will require delayed or real-time exchange data, this presentation is for you. It will familiarize you with some…

For organisations that need to keep up with the velocity of change in their markets, customers and technology, Digital Agility is an end-to-end concept to market approach…

One out of three people are routinely disappointed by customer service interactions. Only 7% say their expectations are usually exceeded.1 Why does this matter? Customers…

The ideas about technology that have become lenses and points of view I return to as I try to makes sense of how things are changing, and what can be done. This is a digital…

In our ninth annual report, we see how consumers are both welcoming and resisting technology's growing omnipresence in our lives. For many, technology serves as a gateway…

The 7 Habits of Highly Effective People by Stephen Covey. A review and summary of the book.

Context is key. Our world is multi-screen. So you need responsive webdesign...

Introduction presentation for social media starters, using the rainbow as a metaphor.