The ideas about technology that have become lenses and points of view I return to as I try to makes sense of how things are changing, and what can be done. This is a digital…

1. Trends and Opportunities in Customer Experience Management EPiServer Benelux | 26 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

1. The New Role for Documentation in Customer Experience Management SDL Innovate San Francisco | 11 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters…

1.The Transition From WCM to CEM Magnolia Conference 2014 Basel | 25 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

1.   2. Re-thinking Enterprise Conferencing and Collaboration DiamondWare, Ltd June 2, 2004 3. Index About DiamondWare Upfront POV. Conferences to always-on collaborative…

1. Iniciatives d’Innovació Social Social Innovation forCommunities 2. Charles Leadbeater 3. Inside OutsideGradualRadical 4. Social Innovationfor Communities - SIC Importem…

1. The Transition From WCM to CEM Magnolia Conference 2014 Basel | 25 June 2014 Tim Walters, Ph.D. | Partner, Principal Analyst twitter: tim_walters [email protected]…

Design Policy Issues “Building an Evaluation Culture for Design Policies”. Editorial PAG. 01 “DeEP - Design in European Policies”. Research Abstract PAG. 02 “Embedding…