DOCUMENT RESOURCES FOR EVERYONE
Documents tagged
Business Aviva+ecew+presentation+ +distribution+copy

1. The ‘common sense’ programme Rod Butcher Aviva Group 22nd May 2. Introducing Aviva 21 countries 36 k people 43 million customers insurance, savings and investment…

Technology Ventana research Top Five Trends in Employee Experience

1. © 2013 Ventana Research1 © 2013 Ventana Research Top 5 Trends in 2014 to Improve the Employee Experience Mark Smith: CEO & Chief Research Officer 2. © 2013 Ventana…

Business Global hr barometer 2013

1. IT Transformation the way we do itDigitalizing HR: Connecting the workforce 2013 Global HR Barometer Research report 2. 1. Executive summary Capgemini Consulting publishes…

Education How Healthcare Reform Impacts Your Business Today

1. How Healthcare Reform ImpactsYour Business TodayJune 27, 2012 Gunter Wessels, Ph.D., MBA Sam O’Rear, M.A. BAPartner, Practice Principal, TIGISenior Partner, Founder,…

Technology When HR gets Social - Twitterchat report card

1. When HR gets Social!August 20th, 2014#TechHR14The Panelistsfrom IBMAnmol Nautiyal,Director, IBM Collaboration Solutions,India Software LabAvneet GuptaCountry Manager ICS(ISA)Shakun…

Business Lean Service Design Trilogy

1. Service by Joe Dager, Business901 2. Service80% of Companies believe they deliver aSuperior Service, only 8% of Customers agree 3. ServiceWe are in a Service Economy Do…

Business Grassroots Corporate Philanthropy and the Employee Experience

1. head2head/researchCORPORATE PHILANTHROPY: Do grassroots initiatives in the workplace improve the employee experience?Sarah Welstead Director, User ExperienceApril 2009…

Business Best Customer Service Books That You Must Read

1. 25 customer service books you should readIf you want to know the A-Z of customer service, you should not miss out on these books. 1" 2. Chocolates on the Pillow Aren’t…

Business How Engaged Employees Deliver a Better Costumer Experience

1. How engaged employees deliver a better customer experience Net Promoter Experts September 2013 24/09/2013 2. YOUR INTERNAL CUSTOMERS 24/09/2013 3. Internal and External…

Documents Employee experience-webinar-presentation

1. The Real Drivers in theEmployee ExperienceQaalfa Dibeehi, Chief Operating and Consulting Officer,Beyond PhilosophyKalina Janevska, Consultant and Psychologist, BeyondPhilosophyElliott…