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© TIGI 2012 All rights reserved How Healthcare Reform Impacts Your Business Today Gunter Wessels, Ph.D., MBA Partner, Practice Principal, TIGI [email protected] @gunterwessels Sam O’Rear, M.A. BA Senior Partner, Founder, TIGI [email protected] @TIGI_Inc www.tigi.net June 27, 2012
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How Healthcare Reform Impacts Your Business Today

Jan 17, 2015

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Education

Gunter Wessels

As most of us await the Supreme Court decision on health reform, and one thing is certain: a repeal of Healthcare Reform will not reinvigorate sales nor reverse spending cuts. The time to understand and integrate the many regulatory changes of October 1, 2012, into your company’s mission is NOW.


With these slides, you can expect to learn:

The key elements of provider-focused healthcare reforms, including:
ACOs
Value Based Purchasing
Bundled Payments
IT incentives
How to recognize and evaluate the process of project justification
The connection between performance metrics, organizational initiatives, reform implications and your solutions
Actionable Recommendations

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Page 1: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

How Healthcare Reform ImpactsYour Business Today

Gunter Wessels, Ph.D., MBAPartner, Practice Principal, TIGI

[email protected]@gunterwessels

Sam O’Rear, M.A. BASenior Partner, Founder, TIGI

[email protected]@TIGI_Inc

www.tigi.net

June 27, 2012

Page 2: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Evaluate the key elements of provider-focused healthcare reforms, including:

•ACOs•Value Based Purchasing•Bundled Payments•IT incentives

Recognize and evaluate the process of project justification.

The connection between performance metrics, organizational initiatives, reform implications and your solutions.

Recognize that you need to build the business case for your solutions, in the current healthcare environment.

Objectives

Page 3: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Project Delays/Deferrals

Financing Hurdles

Customer Cost Reductions

Implications of Reform

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Page 4: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

The Budgeting Process

Evaluation of ProjectsFinancial viability, resources and reserves

Cost

Funding DecisionFinancial viability, resources and reserves

ManagementMedical staff

Public Image, competitive positioning

Project Implementation and ReportingProject funds sourcingForecast generation

Measure developmentBudget adjustment

Project initiationProblem

Alternatives and resources availableCost information

Benefit informationPrior performance benchmarking

Risk projection

Page 5: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Evolution of Healthcare Delivery Management

Utilization Management Quality Management Population

Management

Payer Focus:

• Referral Management• Prior authorization/pre-certification• Concurrent Review• Discharge Planning• Case management • Retrospective Review/Appeals• Pharmacy Management

Payer Focus:

• Clinical Quality Indicator Monitoring

• Credentialing and Re-credentialing

• Delegation Oversight

Payer Focus:

•Wellness Programs• Demand Management• Disease Management

Page 6: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Patient Protection & Affordable Care Act 2010

Reform is Creating Turmoil and OpportunityReform Elements:Insurance Reform• Controversy: Individual and State Mandates• Constitutional Challenge

Delivery-System Reform• Limited Controversy: Quality-based payment

Core Provisions• Value Based Purchasing• Accountable Care• Bundled Payments• Continuation of Health IT

Page 7: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Volume Changes

Elective Procedure Volumes Down 1-5% Nationally

Non-Elective Procedure Volumes Steady

A survey of more than 375 acute care hospitals found inpatient volumes down 2.2% and outpatient volumes down 1.1% for April. Inpatient surgeries were up 3%, outpatient surgeries were up 3.5%,

and births were up 1.1%. ER visits fell 1.8%

“ “

Page 8: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

More Granular Data About Disease & Procedures

ICD-10 Coding system and EMR/EHR• Implementation Accelerated, And Then Delayed• Part of Meaningful-Use Stage 2• Automated Core-Measures Reporting• Automated PQRI Reporting Capture• Enhanced Analytics

Useful for Comparative EffectivenessCMS Innovation Institute, and Comparative Effectiveness NIH research (ARRA 2009)

Useful for Cost EffectivenessIndependent Payment Advisory Board- (IPAB) Repealed by the House...in Limbo

Page 9: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Cascading Consequences for Suppliers

Provider Consolidation

Supplier Consolidation

Pricing Pressure Intensifying

ROSI (Return on Sales Investment) Becomes More Challenging

Less Executive Decision-Maker Access

More Complex Interactions (committees, approvals, delays, etc)

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Page 10: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

What Providers Are DoingIntegrating Clinical Mission, Operational Effectiveness, and Financial Performance

• Building a strong infrastructure for their medical policy

• Focusing on enhancing their application of EBM (evidence-based medicine)

• Engaging the physicians in a collaboration model supported by the EMR design

• Committing to marketing initiatives that will build their brands

• Learning how to price services for alternative revenue models involving risk

• Evolving to missions of prevention as well as intervention

• Reviewing use and application of technologies to balance asset utilization w/attaining the clinical mission

Page 11: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Framing Reform in ContextKey Words in Healthcare ManagementCore Measures Improvement

Disease ManagementBenchmarking

Patient Flow ImprovementLeveraging ITShared Governance and AlignmentReducing Process Variance

Patient Satisfaction ImprovementPatient and Employee Experience

Coding and Charge CaptureMargin Erosion and Reimbursement TrendsAccounting for Severity and Complexity

Page 12: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Success as a Supplier in This TerrainYour Solution Must Link To One Of The

5 Hurts Of Healthcare ExecutivesRevenue

Operational Efficiency

Quality & Safety

Regulation & Compliance

Competition

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Page 13: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Recommendations for Suppliers

Focus Your Sales & Marketing Teams onto The Five Hurts

Frame Solutions with the Three Dimensions of Value:

Clinical

Operational

Financial

Search & Discover Service Line Management, and Their Unique Set of Hurts

Demonstrate to Your Customers How Your Solutions Will Increase Their Flexibility

Recognize That Some Customers Understand Their Market Better Than Others and Want to Collaborate

Trust That Your Marketplace is Growing and That Your Services Are Increasing in Value

Page 14: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Questions?

www.tigi.net

Page 15: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Upcoming EventsWebinars:

July: 5 More Medical Device Strategies Doomed to Fail in 2012

To Register: http://www.tigi.net/webinar-calendar

Open Enrollment, 1 Day Workshop:

TIGI and MassDevice Present, TIGI Bootcamp 2012The Changing Healthcare Buying Environment: Adapting to the New Normal, August 22 in Boston

To Register: http://www.tigi.net/the-changing-healthcare-buying-environment/

Page 16: How Healthcare Reform Impacts Your Business Today

© TIGI 2012 All rights reserved

Thank You

Gunter Wessels, Ph.D., MBAPartner, Practice Principal, TIGI

[email protected]@gunterwessels

Sam O’Rear, MA, BASenior Partner, Founder, TIGI

[email protected]@TIGI_Inc

www.tigi.net