1. Why Workflows RockAnd How Content Strategists RollUniversity of Washington’s iSchoolINFO 498 | February 27, 2012 Vanessa Casavant (@vancasavant) 2. What role does a…
Slide 1The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons…