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The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J . Haidt and Steve Harrisons tool for making it all useable to find good injections to core conflicts
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The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Dec 15, 2015

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Jordan Clegg
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Page 1: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The rider and the elephant...

Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J . Haidt and Steve Harrisons tool for making it all useable to find good injections to core conflicts

Page 2: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

For things to change , somebody somewhere has to start acting differently.

Page 3: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

For things to change , somebody somewhere has to start acting differently.

Maybe its you , maybe its your team or your client.

Page 4: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

For things to change , somebody somewhere has to start acting differently.

Picture that Person or People.

Maybe its you , maybe its your team or your client.

Page 5: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

A useful Meta4 to think of is that of the elephant and the rider. From " The Happiness Hypothesis" by J . Haidt

Page 6: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

A useful Meta4 to think of is that of the elephant and the rider. From " The Happiness Hypothesis" by J . Haidt

Page 7: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

A useful Meta4 to think of is that of the elephant and the rider. From " The Happiness Hypothesis" by J . Haidt

Our rational side is it's Rider.

Page 8: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

A useful Meta4 to think of is that of the elephant and the rider. From " The Happiness Hypothesis" by J . Haidt

Our emotional side is the Elephant.

Our rational side is it's Rider.

Page 9: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Perched atop the elephant the rider holds the reins and seems to be the leader. BUT the riders control is so precarious because the rider is so small compared to the elephant.

Page 10: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Perched atop the elephant the rider holds the reins and seems to be the leader. BUT the riders control is so precarious because the rider is so small compared to the elephant.

Anytime the 6 ton elephant and the rider disagree about direction for long..... the rider is going to lose in the end....

Page 11: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.
Page 12: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The weakness of the elephant: lazy, skittish , looking for instant gratification, the quick payoff.

Page 13: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The weakness of the elephant: lazy, skittish , looking for instant gratification, the quick payoff.

Page 14: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The strength of the rider: The ability to see ahead, think long term beyond the moment.

Page 15: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The strength of the rider: The ability to see ahead, think long term beyond the moment.

Page 16: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The weakness of the elephant: lazy, skittish , looking for instant gratification, the quick payoff.

The strength of the rider: The ability to see ahead, think long term beyond the moment.

Page 17: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Emotion and logic often play a big part in our personal dilemmas...

Page 18: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Emotion and logic often play a big part in our personal dilemmas...

STOP SMOKINGBe healthier

Cope with stress KEEP SMOKING

Happy & Whole

Page 19: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Emotion and logic often play a big part in our personal dilemmas...

STOP SMOKINGBe healthier

Cope with stress KEEP SMOKING

Happy & Whole

Logic tells us we should stop..We

know its bad.

Page 20: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Emotion and logic often play a big part in our personal dilemmas...

STOP SMOKINGBe healthier

Cope with stress KEEP SMOKING

Happy & Whole

Logic tells us we should stop..We

know its bad.

But our lazy/ skittish nature prefers

instant gratification

Page 21: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

HOWEVER.....

The strength of the elephant: Getting things done, energy & drive.

Page 22: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

HOWEVER.....

The strength of the elephant: Getting things done, energy & drive.

Page 23: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The weakness of the rider: Over analysis , over thinking things. Spinning its wheels.

Page 24: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

The weakness of the rider: Over analysis , over thinking things. Spinning its wheels.

Page 25: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

HOWEVER.....

The strength of the elephant: Getting things done, energy & drive.

The weakness of the rider: Over analysis , over thinking things. Spinning its wheels.

Page 26: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again emotion and logic often play a big part in our personal dilemmas...

ChangeGrowth

Security Don’t change

Happy & Whole?

Page 27: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again emotion and logic often play a big part in our personal dilemmas...

ChangeGrowth

Security Don’t change

Happy & Whole

Emotional elephant give us

drive and energy...

Page 28: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again emotion and logic often play a big part in our personal dilemmas...

ChangeGrowth

Security Don’t change

Happy & Whole

But with too many choices/ risks the rider is confused

and lost and drives elephant in circles

?

Page 29: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again emotion and logic often play a big part in our personal dilemmas...

ChangeGrowth

Security Don’t change

Happy & Whole

Emotional elephant give us

drive and energy...

But with too many choices/ risks the rider is confused

and lost and drives elephant in circles

?

Page 30: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again...

Save MoneySecure future

Have fun today Go out

Happy & Whole

Page 31: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again...

Save MoneySecure future

Have fun today Go out

Happy & Whole

Rider tells us we should be sensible./ sees big negatives..

Page 32: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again...

Save MoneySecure future

Have fun today Go out

Happy & Whole

The elephant desires instant gratification

Page 33: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

And again...

Save MoneySecure future

Have fun today Go out

Happy & Whole

Rider tells us we should be sensible./ sees big negatives..

The elephant desires instant gratification

Page 34: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Both common sense and TOC tell us that we must satisfy both the needs of the rider and the needs of the elephant when we look for a good solution...

Page 35: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Growth Security

Both common sense and TOC tell us that we must satisfy both the needs of the rider and the needs of the elephant when we look for a good solution...

+

= Good solution

Page 36: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Growth Security

But how to ensure we don’t get angry (emotional) or lost (in logic) along the way...

+

= Poor solution...?

Page 37: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.
Page 38: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

We must shape the path and appeal to the better qualities of both our rider (logical) and elephants (emotional) needs...

Page 39: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

We must shape the path and appeal to the better qualities of both our rider (logical) and elephants (emotional) needs...

Growth

SecurityGrowth

Security

Page 40: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

So to change things, we need to :

1. DIRECT the rider &2. MOTIVATE the elephant &3. SHAPE the path

And when we do all 3 well, change happens .

Page 41: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

When looking to tackle your core dilemma it might be useful to look for injections/ solutions/ideas that tend to drive the positive traits of our rational AND emotional sides. The drive, the energy AND the logic, the foresight ...

Page 42: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

When looking to tackle your core dilemma it might be useful to look it terms of things that tend to drive the positive traits of our rational AND emotional sides. The drive, the energy AND the logic, the foresight ...

And avoid the negative aspects like laziness, confusion....

Page 43: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

When looking to tackle your core dilemma it might be useful to look it terms of things that tend to drive the positive traits of our rational AND emotional sides. The drive, the energy AND the logic, the foresight ...

And avoid the negative aspects like laziness, confusion....

1. Direct the Rider2. Motivate the Elephant3. Shape the Path

Page 44: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Here’s some tips about how to do each...

Direct the Rider Motivate the Elephant Shape the Path

Find & Follow the Bright

Spots

Investigate what’s working

and clone it.

Find the Feeling

Knowing something isn’t

enough to cause change. Make people

feel something.

Tweak the Environment

When the situation

changes, the behaviour

changes. So change the situation.

Script the Critical Moves

Don’t think big picture, think in

terms of specific

behaviours

Shrink the Change

Break down the change until it

no longer spooks the elephant

Build Habits

When behaviour is habitual its

free…it doesn’t tax the rider. Look

for ways to encourage habits.

Point to the destination

Change is easier when

you know where your

going and why its worth it

Grow your People

Cultivate a sense of

identity and instil the growth

mindset

Rally the Herd

Behaviour is contagious. Help

it spread.

Page 45: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Here’s some tips about how to do each...

Direct the Rider Motivate the Elephant Shape the Path

Find & Follow the Bright

Spots

Investigate what’s working

and clone it.

Find the Feeling

Knowing something isn’t

enough to cause change. Make people

feel something.

Tweak the Environment

When the situation

changes, the behaviour

changes. So change the situation.

Script the Critical Moves

Don’t think big picture, think in

terms of specific

behaviours

Shrink the Change

Break down the change until it

no longer spooks the elephant

Build Habits

When behaviour is habitual its

free…it doesn’t tax the rider. Look

for ways to encourage habits.

Point to the destination

Change is easier when

you know where your

going and why its worth it

Grow your People

Cultivate a sense of

identity and instil the growth

mindset

Rally the Herd

Behaviour is contagious. Help

it spread.

Page 46: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Here’s some tips about how to do each...

Direct the Rider Motivate the Elephant Shape the Path

Find & Follow the Bright

Spots

Investigate what’s working

and clone it.

Find the Feeling

Knowing something isn’t

enough to cause change. Make people

feel something.

Tweak the Environment

When the situation

changes, the behaviour

changes. So change the situation.

Script the Critical Moves

Don’t think big picture, think in

terms of specific

behaviours

Shrink the Change

Break down the change until it

no longer spooks the elephant

Build Habits

When behaviour is habitual its

free…it doesn’t tax the rider. Look

for ways to encourage habits.

Point to the destination

Change is easier when

you know where your

going and why its worth it

Grow your People

Cultivate a sense of

identity and instil the growth

mindset

Rally the Herd

Behaviour is contagious. Help

it spread.

Page 47: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Here’s some tips about how to do each...

Direct the Rider Motivate the Elephant Shape the Path

Find & Follow the Bright

Spots

Investigate what’s working

and clone it.

Find the Feeling

Knowing something isn’t

enough to cause change. Make people

feel something.

Tweak the Environment

When the situation

changes, the behaviour

changes. So change the situation.

Script the Critical Moves

Don’t think big picture, think in

terms of specific

behaviours

Shrink the Change

Break down the change until it

no longer spooks the elephant

Build Habits

When behaviour is habitual its

free…it doesn’t tax the rider. Look

for ways to encourage habits.

Point to the destination

Change is easier when

you know where your

going and why its worth it

Grow your People

Cultivate a sense of

identity and instil the growth

mindset

Rally the Herd

Behaviour is contagious. Help

it spread.

Page 48: The rider and the elephant... Using Chip & Dan Heath’s ‘Switch-when change is hard’ and " The Happiness Hypothesis" by J. Haidt and Steve Harrisons tool.

Any thoughts?

Gratefully received at

[email protected]