Slide 1 The 7 Fundamentals of a Successful Customer Experience Program Beyond Philosophy Speaker Panel : Colin Shaw, Founder & CEO Zhecho Dobrev, Consultant www.beyondphilosophy.com…
The role of the CIO is under attack. Fewer and fewer CIOs report directly to the CEO. 79% of technology spending in 2012 was made outside of their purview. Gartner predicts…