What is UX design, service design & design thinking ? How are they related ?

Sharing of Lean UX case studies

Razorfish designers Kyle Outlaw & Ed Mansfield present the challenges and opportunities for user experience professionals in what is known as the "connected TV"…

Presented on June 19th at Jobvite's UX Resume and Portfolio Bootcamp

A myriad of user experience deliverables are available to the UXD practitioner, but which are most effective for capturing the design concept, process, and vision? We survey…

The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of…

Slides from the talk I gave at Responsive Day Out 2 - The Squishening, June 27th 2014

Conférence française de MPJBM et introduction de la Pattern JBM. (english version coming soon)

The journey from ITIL/CMMi to DevOps in the corporate setting of ING Netherlands. Presentation by Mark Heistek and Jan-Joost Bouwman at DevOpsDays Amsterdam 2014.