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Education Elements of business skills chapter 7 slides

1. Chapter 7 - 1 Customer Service 2. What is customer service? Finding outANDSatisfyingthe needs and wants of the customers 3. Why is customer service important? Observe…

Documents There are 8 steps in the selling process. These 8 steps spell out Padpocsr: Pre-Approach Approach...

Slide 1 Slide 2 There are 8 steps in the selling process. These 8 steps spell out Padpocsr: Pre-Approach Approach Determine needs Present the merchandise Overcome objections…

Business Impact of Any Emergency in the Critical Infrastructure

1. 1 2. Impactof Any Emergency in the CriticalInfrastructurePOWER Immense 2 3. Types of Emergenciesearthquake terroristRapidonsetattackvulcanoflood Tech Failure cyclone waronsetSlow…

Documents Dealing With Price Objections

Page 1 1 www.spearhead-training.co.uk SPEARHEAD TRAINING GROUP LTD IMPROVING BUSINESS PERFORMANCE Copyright Spearhead Training Limited & Velag Norbert Muller GbmH DEALING…

Documents Welcome Your Prospect’s Objections Chapter 12. 12-2 Welcome Objections! Accept objections as a...

Welcome Your Prospectâs Objections Chapter 12 12-* Welcome Objections! Accept objections as a challenge People do not want to be taken advantage of Learn to overcome objections…

Documents Unit Fourteen Sales and negotiation. Study Objectives This unit looks at various aspects of sales...

Unit Fourteen Sales and negotiation Study Objectives This unit looks at various aspects of sales including the preliminary demonstration and the stages of commercial negotiations.…