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Documents Summer Project in BSNL

INTRODUCTION 1.1.OUTLINE OF THE PROJECT In the modern world every thing becomes close to everyone because of the improvement in the science & technology and also in the…

Education Kotler05 tif

1.Chapter 5: Creating Customer Value, Satisfaction, and LoyaltyGENERAL CONCEPT QUESTIONSMultiple Choice1. ________ are adept at building customer relationships, not just…

Business 26991079 customer-satisfaction-in-bajaj

1. INTRODUCTION:Satisfaction is a person’s feelings of pleasure or disappointment resulting fromcomparing a product’s perceived performance (or outcome) in relation to…

Documents Principles of Marketing “ Product, Services, and Branding Strategy”

Principles of Marketing â Product, Services, and Branding Strategyâ The meaning of product A product is the key element of a market offer. This offer becomes the basis…