Education Markma Group 4 Chapter 5-Customer Value, Satisfaction and Loyalty

1. Visual Model: CreatingCustomer Value,Satisfaction and Loyalty Chapter 5 Raymund C. PiñonMarketing Management V57 April 27, 2010 2. Rationale The 3rd important task…

Education Markma group 4 chapter 5 Customer Value, Satisfaction and Loyalty

1. Visual Model: CreatingCustomer Value,Satisfaction and Loyalty Chapter 5 Raymund C. PiñonMarketing Management V57 April 27, 2010 2. Rationale The 3rd important task…