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Business Chapter 5 creating customer value, satisfaction and loyalty

1. Chapter 5: Creating Customer Value, Satisfaction and LoyaltyGroup 4Crisostomo, Kathleen LizetteJongco, KristofferPinon, Ralph RaymundSiton, Galicano 2. Selected Presentation…

Education Markma Group 4 Chapter 5-Customer Value, Satisfaction and Loyalty

1. Visual Model: CreatingCustomer Value,Satisfaction and Loyalty Chapter 5 Raymund C. PiñonMarketing Management V57 April 27, 2010 2. Rationale The 3rd important task…

Education Markma group 4 chapter 5 Customer Value, Satisfaction and Loyalty

1. Visual Model: CreatingCustomer Value,Satisfaction and Loyalty Chapter 5 Raymund C. PiñonMarketing Management V57 April 27, 2010 2. Rationale The 3rd important task…