Documents Achieving Customer Delight John Paul [email protected] 800-986-8472 Association Works –....

Slide 1Achieving Customer Delight John Paul http://www.associationworks.com [email protected] 800-986-8472 Association Works – Dallas, Texas © Association Works,…

Documents Customer Delight Not Customer Satisfaction, but...

Customer Delight Not Customer Satisfaction, but... It Starts At The Top Who is the champion for the Customer Delight initiative? Organizations have: Visionaries Leaders Managers…