DOCUMENT RESOURCES FOR EVERYONE
Documents tagged
Technology What is Agile Service Management? Why Is it Important? ITSM Academy Webinar

Resolution Processes Incident Management Problem Management WHAT IS AGILE SERVICE MANAGEMENT®? WHY IS IT IMPORTANT? Jayne Groll ITSM Academy © ITSM Academy unless otherwise…

Technology Putting the PRO in PROcess Design - ITSM Academy Webinar

1. Putting the “Pro” in Process Design © ITSM Academy, 2008 2. About ITSM Academy Certified Woman Owned Business Accredited ITSM Education Provider ITIL® Foundation/Bridge,…

Technology ITIL V3 and Service Operation - ITSM Academy Webinar

1. Welcome W l Service Operation S i O i Where Value is Realized © ITSM Academy, Service Operation 10/2009 2. About ITSM Academy Accredited Education Ft. Lauderdale, Dallas…

Economy & Finance MDRT - Canada Presentation (April 2013)

1. Create andLead a 21stCenturyCenturyPracticeMichelle HoskinAuthor of Best Practice Makes Perfect! 2. “Our deepest fear is not that we areinadequate. Our deepest fear…

Economy & Finance IFP - Paraplanner Conference Presentation

1. Operational Best Practice! Michelle Hoskin Author of Best Practice Makes Perfect! 2. Twitter: @SIISO22222 Michelle Hoskin Director Standards International LinkedIn: /standardsexpert…