DOCUMENT RESOURCES FOR EVERYONE
Documents tagged
Business ITIL Process Management

1. ITIL Process Management An Overview of Service Management Processes Presented by Jerree Catlin,Sue Silkey & Thelma Simons 2. Introduction to ITIL ITIL – Information…

Business 5 itil v3 service transition 5 v1.8

1. Page 1 Se rvice De sig n Se rvice ITIL Service Strategy Service Operation Service Design Continual Service Improvement SERVICE TRANSITION ITIL V3 Core Framework Service…

Documents 3/16/10 "Get Out of the Way, I Can Do It Faster Myself"

1. “ Get Out of the Way, I Can Do It Faster Myself” Joely Scott-Thomas, Senior Account Manager, BMC Software ] 2. Why are we here today? Purpose: Customers make subjective…

Technology Ravi Scm Final

1. Preapared by: Ravindra Nath Sharma 2. AgendaIntroduction(UK) Configuration control board (Ravi) Configuration manager (Mahesh) Configuration item owner(ksh) Configuration…

Documents SERVICE MANAGER 9.2 PROBLEM MANAGEMENT TRAINING JUNE 2011.

Slide 1SERVICE MANAGER 9.2 PROBLEM MANAGEMENT TRAINING JUNE 2011 Slide 2 Problem Management - Purpose The purpose of Problem Management is to: Identify potentially recurring…

Education software configuratiom management role n resposnbilities

1. Preapared by: Kshitiz Goel Mahesh Panchal Ravindra Nath Sharma Roshan Rangari Utkarsh Khare 2. AgendaIntroduction(Utkarsh) Configuration control board (Ravi) Configuration…

Business 6 service operation

1. © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Service Operation 2. 2 Service Operation Key Concepts…

Business Iti Lprocessmgmt

1. An Overview of Service Management Processes Presented by Jerree Catlin,Sue Silkey & Thelma Simons 2. Introduction to ITIL ITIL – Information Technology Infrastructure…

Education A Brief Introduction to Software Configuration Management

1. Mamunur Rashid 104420A Brief Introduction to Software Configuration Management 2. What is Configuration Management  “Theart of coordinating software development to…

Technology Neebula e book make your cmdb service-aware-slideshare

1. Make Your CMDB Service-AwareeBookwww.neebula.com 2. www.neebula.comShare this on:Service Aware CMDB 2IT delivers services that businesses need toengage customers, streamline…