Business Online Communities for Customer Service

1. Online CommunitiesFor Customer Service© 2010 Alexander Nikolov, CMO, NINETYTEN 2. Positive customer experiences create loyal customersLoyal customers create brand equityBrand…

Education Onlinecommunitiesforcustomerservice 100517172009-phpapp02

1. Online CommunitiesFor Customer Service© 2010 Alexander Nikolov, CMO, NINETYTEN 2. Positive customer experiences create loyal customersLoyal customers create brand equityBrand…