1. Customer Delight Not CustomerSatisfaction, but... 2. It Starts At The Top Who is the champion for theCustomer Delight initiative? Organizations have: Visionaries Leaders…

Slide 1Achieving Customer Delight John Paul http://www.associationworks.com [email protected] 800-986-8472 Association Works – Dallas, Texas © Association Works,…

1. Customer Delight Not CustomerSatisfaction, but... 2. It Starts At The Top Who is the champion for theCustomer Delight initiative? Organizations have: Visionaries Leaders…

1. Customer Delight Not CustomerSatisfaction, but... 2. It Starts At The Top Who is the champion for theCustomer…

Customer Delight Not Customer Satisfaction, but... It Starts At The Top Who is the champion for the Customer Delight initiative? Organizations have: Visionaries Leaders Managers…