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1. This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's…

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1. Data sheet BT Cloud Contact A world class contact management solution from BT Cloud Contact is an ‘out of the box’, hosted solution that helps your agents, wherever…

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PowerPoint Presentation 1 1 2 We can 5 common problems 2 CTIs, IVRs, ACDs and CSRs fielding phone calls are clueless about caller’s online history or possible reason for…