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1. IT Service Management Are you being served? 2. IT Service Management Today’s Presenters Richard Sharp Service Management Practitioner Phil Haigh Service Management Practitioner…

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1. Candle Strengthens IBM Strategy for zSeries Management Anthony Ho Principal Consultant, IBM Tivoli Enterprise System Management Solutions IBM Certified Specialist IBM…

Documents A Broadband Network Management Practice: KT Internet 2006.9.28 Jinhyoun Youn...

Slide 1A Broadband Network Management Practice: KT Internet 2006.9.28 Jinhyoun Youn ([email protected])[email protected] KT Network Strategic Group/ Internet Department Slide 2…

Documents Slide title In CAPITALS 50 pt Slide subtitle 32 pt OSA/PARLAY TRAINING SESSION Mårten Lundgren M.Sc...

Slide 1Slide title In CAPITALS 50 pt Slide subtitle 32 pt OSA/PARLAY TRAINING SESSION Mårten Lundgren M.Sc System Developer Service Layer Development Ericsson AB [email protected]

Documents FILE SYSTEM TOPICS Lei Xu. Agenda Introduction VFS Optimizations Examples F&Q.

Slide 1FILE SYSTEM TOPICS Lei Xu Slide 2 Agenda Introduction VFS Optimizations Examples F&Q Slide 3 Introduction A file system is a means to organize data expected to…

Documents Partner Release Note Vision 80/20 for 2012-11-09.

Slide 1Partner Release Note Vision 80/20 for 2012-11-09 Slide 2 Contents What is Vision 80/20 for Microsoft Lync? 2 types of Integrations – Why UCMA (Windows)? Why UCMA…

Documents STORAGE MANAGEMENT/ GETTING STARTED: Storage Management 101 Everything you always wanted to know...

Slide 1STORAGE MANAGEMENT/ GETTING STARTED: Storage Management 101 Everything you always wanted to know about Storage Management (but were afraid to ask) Stephen Foskett…

Business Experience from Implementation of ISO 20000

1.Experience from implementation of ISO 20000:2005Viktorija DoncevaTrajkovski & Partners Management ConsultingOhrid, May 20092. ContentsIntroduction 3. Law regulation…

Technology ITIL V3 Qualification Scheme

1.ITIL ®V3 Certification Scheme2. New ITIL ®V3 Bridging Scheme V2 Practitioners with at least 12 credits must take the V3 Managers Bridgeandthe Managing Across the Lifecycle…