Documents Customer Service

Customer Servise Customer Service Hunter Hartwick Dialog The customer is a argumentative customer My dad and I were at a restaurant and there were these people next to us…

Documents By Callie Willie

PowerPoint Presentation By Callie Willie CONTROL Calm- If you lose your temper, you may very well lose the sale, the customer, and your job! Speak slowly and steadily. Make…

Documents Customer dialog

Costumer dialo Customer dialog By Jonna BC 1 10-29-13 Types of difficult customers Argumentative: Ask simple, polite questions Impatient: Agree first on common points. Leave-me-alone:…