1. The Spectrum July newsletter discussed one aspect of Unified Contact Center Reporting – Contact Center Activity Monitoring. This month the Spectrum newsletter will discuss…
1. Presented By: Francis Carden Customer Experience Advocate and OpenSpan Co-Founder Twitter: @franciscarden 2. About Francis Carden Co-founder & General Manager of OpenSpan,…
1.Re-thinkingCommunications:A Guide forInsurance Agencies A publication by: www.fonality.com 1www.fonality.com2. At the heart of an insurance agency is customer service.…